Terms of Service
Last updated: July 28, 2026
These Terms of Service ("Terms") govern access to and use of the Jitiuvi platform and website ("Service") provided by Jitiuvi, Inc.
1. Accounts
You must provide accurate account information and safeguard your credentials. You are responsible for activity under your account.
2. Acceptable use
See our Acceptable Use Policy. Violations may result in suspension or termination.
3. Customer data
You retain all rights to data you submit ("Customer Data"). You grant Jitiuvi a limited license to process Customer Data solely to provide and improve the Service.
4. Fees and billing
OEM plans are billed monthly or annually in advance. Overage charges apply to supplier counts above tier limits. Suppliers use the Service free of charge.
5. Term and termination
Either party may terminate for material breach after 30 days written notice. On termination, we will provide export of Customer Data for 30 days.
6. Confidentiality
Each party will protect the other's Confidential Information with reasonable care.
7. Warranties and disclaimers
The Service is provided "as is." We disclaim implied warranties to the extent permitted by law.
8. Limitation of liability
To the maximum extent permitted by law, each party's aggregate liability is limited to fees paid in the twelve months preceding the claim.
9. Indemnification
Each party will indemnify the other for third-party claims arising from breach of these Terms or infringement of intellectual property, subject to standard procedures.
10. Governing law
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules.
11. Changes
We may update these Terms. Material changes will be notified at least 30 days in advance.
12. Data processing
Our Data Processing Addendum is incorporated by reference for customers processing personal data.
13. Service Level Agreement
Jitiuvi targets 99.9% monthly uptime for paid plans, excluding scheduled maintenance and force majeure. Service credits are available per the standalone SLA.