Refund Policy

JoeGloAgency LLC, operating the Jitiuvi platform ("Jitiuvi", "we", "us"), offers a 30-day money-back guarantee on all paid subscriptions. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or contact our support team at founder@jitiuvi.com within 30 days of your order date. Please include the email address associated with your account and your order reference so we can locate your payment quickly.

What is refundable

• Initial subscription payments: full refund within 30 days of the order date.
• Renewal charges: full refund if requested within 30 days of that charge, provided you have cancelled going forward.
• Upgrades and add-ons: full refund within 30 days of the order date.

After a refund

When a refund is issued, your subscription ends and access to paid features is removed at the end of the current billing period, or immediately if you prefer. Your data remains exportable for 30 days after access ends, as described in our Terms of Service.

Refund method

Refunds are returned to the original payment method. Your bank or card provider may take an additional 5–10 business days to post the refund to your statement.

Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Questions

Contact us at founder@jitiuvi.com. JoeGloAgency LLC — Jitiuvi.